eCommerce

Project management

Get hands-on help from a dedicated team to get your e-commerce store up and running. We’ll help you formulate a strategy, plan your go-live, advise you on the right way forward and coordinate all the assets and info you’ll need. Everything will be plotted in a timeline to help keep you on track.

Brand identity

Need a brand identity or want to refresh your current one? We have experienced designers to capture your essence through the right colours, fonts and imagery. Our standard package Includes a company logo (*3 options, with small changes as long as brief don’t change), 1 x email signature (max 5 x names), brand mood board, brand colours, fonts, 1 x business card (max 5 names) & 1 x letterhead.

Copywriting

One of the most important investments in your online store, quality copywriting will give you a memorable brand positioning and help your products and services stand out. These pages are all-important for a striking online store. Read more about why it matters here. Consider copywriting for:
• Home page: Unique positioning statement & 3 x slider images (moving billboards) with headings & call-to-actions (2 hours)
• About page: your company background and philosophy (2 - 3 hours, depending)
• Shop category descriptions (1 hour each)
• Product descriptions:
• 3 hours for 10 products
• 5 hours for 20 products
Copywriting: from 8 hours

Photography (Product & Lifestyle)

Add credibility to your offering with visuals that prove the quality and value you offer. An investment in high quality product photography gives you complete control over how your products should be styled. Simply give us a list of all the products you want photographed, deliver or courier it to our photographer and we’ll arrange to take it to a studio or location to be photographed.
• Pack shots (product only with white background, from various angles)
• Lifestyle shots (styled shots)
• Staff portraits

Website design & development

If you’re new to e-commerce or want to redo your store, we’ll help you design a fresh look or suggest a theme that works best for your brand. We work with Wordpress (WooCommerce) and Shopify, and will assess which of these platforms suit your brand best.
With Wordpress, we do a look and feel design for the most important pages of your website, so you can see exactly how it will be displayed. You have much more design freedom with Wordpress.
With Shopify, we help you search for a theme that will fit your brand. The theme preview will give you a very good indication of what your store can look like. Should you decide on Shopify, we don’t include a design phase.

Training

We can provide you with remote training (e.g. screen recording videos) that show you exactly how to manage your store. For example, we’ll guide you on how to add more products to your store, process orders, etc.

Website health & maintenance

We can help to keep content on your site fresh, make regular updates and ensure that everything in your back end (e.g. Wordpress plug-ins) are up to date. We can also do general maintenance, make small changes or add new pages or content.

Advertising your store

Once your website is live, the hard work starts to advertise it so that people know about your site and visit it often. We can assist with:
• Setting up your social media channels
• Creating a content strategy
• Managing your social media channels
• Running social media advertising
• Google ads (digital advertising)
• Email marketing